Support
Something broken, confusing, or missing in Enabid? Write in. One person reads it.
What to include
- Your iPhone model and iOS version.
- The app version, from the bottom of Help — the “?” in the top corner of any screen.
- What you did, what happened, what you expected.
- A screenshot if it's visual.
Common questions
Is anything paid?No. Every feature is there from the first launch.
Do I need an account?No. Enabid has no sign-up and no account.
Where is my data stored?On your device, in the app's own container. Nothing is uploaded.
How do I delete my data?Delete a card and it is gone from the device. Deleting the app removes every card, image and setting with it. There is no account and nothing held on a server, so there is nothing left for us to delete at our end.
Why won't a card go into Apple Wallet?Usually one of two reasons. Wallet cards work on an iPhone only — an iPad or a Mac has no Wallet to put them in. And it needs a connection: Apple will not accept a card into Wallet until it has been signed, and your phone cannot do that part on its own, so it will not work in airplane mode or with no signal. Everything else in the app works offline.